Coastal pet puppy image

Ohio based Coastal Pet Products has been making restraints for pets since it was founded in 1968. Clever materials innovation and stand out product quality led to rapid expansion and today, the company is a multi-channel manufacturing business with an international B2B customer base.


On a typical day over 90,000 product items, from a range that exceeds 6,000 sellable SKUs, are shipped to customers all over the Americas, Canada and Ireland. Operating one of the busiest warehouses in the area, the purpose-built, 400,000 sq. ft site processes a combination of bulk orders and drop ships for e-commerce sales.

Minimised implementation risks

“Right from the outset we felt very confident choosing Indigo WMS as our warehouse management system would mean minimised implementation risks and maximised business continuity.”


Dana Duff, IT Director, Coastal Pet Products

Coastal Pet Products Warehouse Ohio

Enhanced productivity levels

Indigo WMS delivers real time inventory accuracy and every transaction completed shows on the system immediately, even in split second time intervals. This eliminates time delays between inventory transactions, for example, when items were either awaiting put-away or dispatch. Stock is always tracked and rotated properly, based on first in first out principles.


Overall, Coastal Pet’s investment in Indigo WMS has delivered significant productivity and cost savings, resulting from the greater throughput of orders completed every day. It means Coastal Pet Products can scale the business without increasing headcount and other benefits are seen right along the entire supply chain, including customer satisfaction ratings.

read Coastal Pet leads Indigo to further expansion press release

Coastal Pet futureproofs warehouse with Indigo WMS

As a result of reducing the number of man hours required to run the warehouse, operatives can be re-assigned to support other areas of the business, without incurring additional expense.

read Coastal Pet Indigo WMS case study
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