Baker & Taylor UK aims to ensure that its retail partners have the optimal book ranges in store. This means quality ranges of books that inspire the consumer and maximise retail sales.
As the leading UK wholesaler of customised retail book ranges Baker & Taylor have access to all UK publications and many overseas lines and it supports this with its expert market knowledge and a full service package. Baker & Taylor make it easier for retailers to sell books and publishers to find the route to our market. Baker & Taylor’s head office and distribution facilities are based in Bicester, Oxfordshire from where it provide its customers with a first class service experience. It employs over 150 people from this location. As well as ranging and field sales support the company manages inventory, distribution, data requirements and provides full customer support at branch and head office levels.
Stock location accuracy has increased
“Since implementing Indigo WMS our stock location accuracy has increased beyond measure, this has ensured the delivery of over 150,000 books to over 1200 locations each week.”
Andy Brown, IT Manager, Baker & Taylor
Small Order Picks
Baker & Taylor implemented Indigo’s Warehouse Management System technology to continue to maintain its very high delivery promise to its customers. The implementation of Indigo’s Warehouse Management System resulted in a fully optimised resource managed paperless solution. Baker & Taylor’s control of small order picks has transformed the order to despatch process and the use of Indigo’s Marshalling module has allowed us to positively confirm every item of stock into the shipper carton.
Discover more about Indigo Software’s warehouse management system solutions for wholesale & distribution.
Baker & Taylor Warehouse Management System Case Study
As Baker & Taylor deliver over 150,000 books to over 1200 different locations each week it means that there is a huge pressure on the business to be well organised and efficient. Changing customer demands meant a review of business processes in order to meet and exceed customer expectations.
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