Cookies & Website Policy
Visitors to our website
When you visit www.indigo.co.uk we use a third party service, A1Webstats, to collect standard internet log information and details of visitor behaviour patterns, including pages visited and for what duration. This information does not identify individuals, rather the company name from the IP address.
When you complete an on-line form, we will collect personal information, which is necessary to provide you with the service to which the form relates. For example, if you submit our contact form, we will collect your name, email address, and the content of your message for future use and contact purposes.
Where we ask for more information to help us improve our services, over and above the basic required information, your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.
We use a third party provider, Live Chat Inc, to supply and support our LiveChat service, which we use to handle customer enquiries in real time. If you use the LiveChat service we will collect your name, email address (optional) and the contents of your LiveChat session. You can request a transcript of your LiveChat session if you provide your email address at the start of your session or when prompted at the end.
We use a third party provider, Vertical Response, to send our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use a number of third party suppliers who also set cookies on our behalf in order to deliver services to us. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see the information in the tables provided below.
We use the following cookies:
- Necessary cookies – These cookies are fundamental to ensure our website works correctly.
- Optional cookies – These cookies could help us track how you use our website so that we can improve the information and experience provided to you. They may also provide additional features by third party providers to allow you to socially share content or comment on this website.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Provider||Cookie||Expires||Description / Purpose|
|Indigo Software Limited||ASP.NET_SessionId||End of session||This session cookie is used to store anonymous details about the pages visited by you on this website and is required to provide this functionality to you. If you do not allow this cookie this website will not work correctly.|
|Indigo Software Limited||Accept Cookies||Never||This cookie tells us that you have accepted cookies from this site and allows us to stop showing you the same message each time you visit the site.|
|Provider||Description / Purpose|
How to control and delete cookies
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
We do not use ’spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities.